![]() ![]() We ate at the brasserie and the service and food was great. Although this hotel is at the edge of the airport it is minutes from a lovely little village roissy with parks, gallery, small supermarket and lovely pizzeria and brasserie. The changing rooms are beautifully clean, not a single thing out of place. The spa is great, immaculate, relaxing with a lovely pool, steam room and sauna. We all agreed these are probably the comfiest beds we have ever slept in!! My husband and I visited the hotel restaurant which was outstanding the service was impeccable and the food was exceptional - definitely worth a visit The bar is relaxing but with plenty going on. We were welcomed in the car park by a lovely smiley member of the team, booked in swiftly by reception and delighted with our rooms. We travelled with our three children having booked inter-connecting rooms which were both large, clean, well equipped with a small kitchen with cooker, fridge, sink, kettle and fridge it was perfect for our Paris visit. I really enjoyed my stay at the relais spa and will definitely return. There are numerous restaurants close by including a lovely italian whose sit in service was terrible but food very good (better to get take away). A 5 minute walk to train station or bus stop which is across the road from hotel elysee and operates as a free service to disney. cleaners tended the rooms daily to replace towels, toilet paper, empty rubbish and tidy beds. we did not eat in the hotel restaurant so cant comment on the food but the bar area and restaurant was very visually mpressive. ![]() The staff were excellent, very polite and patient especially the lovely man who had to keep replacing our room cards. The facilities are excellent from the little kitchen area and the two bathroom/shower rooms in our junior suite to the lovely spa/pool area. On a positive note the pool is very good and it was a good location to some lovely restaurants near by and the train station.Myself and family stayed for almost a week and i have to say it is one of the best hotels i have stayed in. Best to spend this amount of money elsewhere. A four star rating on this accommodation - I think not. The bathrooms really need a good clean and I had returned once to find someone had used our toilet and not even flushed. Now i can understand if we rented the apartment and we had nothing provided to us, but they did have soap in the bathroom and two tea bags in the kitchen so I had just assumed that there would be something in the room. They lady abruptly informed me ' no go buy your own from the supermarket'. I contacted reception and asked if they had detergent. I looked around the kitchen for cleaning products but could not find anything. I went to use the dinnerware they provided and it was filthy. We had booked the Junior Suite with a kitchenette. It would be best to visit the local shopping centre near by to use the free wifi they offer. The wifi was absolutely atrocious and if best, you could pick it up occasionally from the foyer near the lift. I found the staff to be incredibly rude and very unhelpful. When I realised this I went to the staff and they advised me its not their problem, call your bank. Firstly there was a problem with the credit card system which resulted in them charging our credit card twice. ![]() I have to say my recent stay at the hotel was very disappointing. ![]()
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